‘QCITIZENS’ will now have direct access on local government data and could also monitor city projects with the launching of a new suite of digital platforms, according to Mayor Joy Belmonte.
This would be a major step toward strengthening transparency and public accountability as the initiative reflects the city government’s continuing commitment to open governance and citizen-centered public service.
By giving residents direct access to information and creating more channels for engagement and feedback, she said the local government hopes to strengthen public trust, encourage civic participation, and improve the delivery of services across communities.
“Our goal is to make government easier to understand and easier to engage with for every QCitizen. These platforms give our residents real visibility into how the city works—from programs and budgets to projects and services.”
“When people can see what the government is doing and track how it responds, it creates a stronger sense of trust and shared responsibility,” Belmonte told Good Riddance.
At the center of the launch were three key platforms: the QCitizen Data Dashboards, the QC Open Infra Dashboard, and QC iReport —digital tools designed to provide residents with greater visibility into government operations, public spending, and service delivery.
The QCitizen Data Dashboards serve as a centralized source of information on city services, programs, and demographic data, transforming complex government information into easy-to-understand visuals and data stories.
Meanwhile, the QC Open Infra Dashboard is a centralized digital project billboard that allows residents to track locally-funded infrastructure projects across the city.
The 3rd key platform is the QC iReport which allows users to file reports, upload supporting photos, and monitor the progress and response time of their submissions through an integrated tracking system.
The local government stressed that emergency situations will continue to be handled through its emergency hotline while concerns reported through Helpline 122 may also be monitored within the platform using assigned ticket numbers.
